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Personal Support Services

    

Personal Support Services offers Personalized Care

in Your Own Home

Personal Support Services (PSS) clients are an at-risk population.  Our highly trained staff works with the client and case manager to ensure they are receiving the correct type of care they need to remain safely in their own homes.

 

Some of the services provided are:

  • laundry
  • medication pick-up
  • shop for groceries and supplies
  • take out garbage
  • arrange appointments
  • change linens & make beds
  • prepare meals
  • dust
  • sweep, mop & vacuum
  • personal care & grooming

Additional services we can provide:

  • Protective supervision
  • Assistance with budgeting/bill payment
  • Medication monitoring
  • Accessing community resources
  • Emotional support & encouragement

The people served in Personal Support Services come to the attention of Adult Protective Services (APS).  They are at-risk adults due to abuse, neglect, self-neglect, financial exploitation, or long-term care placement as a result of living conditions or physical disability.  For more information about Personal Support Services, please call 423-461-8241.

 

Report Abuse and Neglect:
Toll Free 1-888-APS-TENN (1-888-277-8366)

 

From the State of Tennessee website:

 

http://www.state.tn.us/humanserv/adfam/aps_what.html

APS - What is Abuse, Neglect, Financial Exploitation

Neglect occurs when the basic needs of a dependent adult are not met by a caregiver. Neglect may be unintentional, resulting from the caregiver's lack of ability to provide or arrange for the care or services the adult requires. Neglect also may be due to the intentional failure of the caregiver to meet the adult's needs.

 

Self-Neglect occurs when a dependent adult is unable to care for him/herself or to obtain needed care. The impairments result in significant danger to the adult and in some situations deterioration can occur to the point that the adult's life may be at risk.

 

Abuse (physical, sexual, and emotional) generally involves more extreme forms of harm to the adult, including the infliction of pain, injury, mental anguish, unreasonable confinement, or other cruel treatment.

 

Financial Exploitation occurs when a caregiver improperly uses funds intended for the care or use of the adult. These are funds paid to the adult or to the caregiver by a governmental agency